Tenant Emergency Response Service

Out of Hours – T: 07976 922 345

During Office Hours – T: 0161 808 0010

The above telephone number is to be used by tenants living in properties we manage throughout the Northwest who have a genuine emergency situation. An emergency situation is considered;

Burglary

Water Leak or Burst

Total Loss of Water

The majority of property repairs can wait until the next day. Our emergency response service is provided as a goodwill gesture to assist you with a situation. We cannot guarantee an immediate solution. Sometimes parts or equipment may be required or the services of a specialist contractor employed. This is not always possible to arrange during the evening, night time and weekend periods. Occasionally we manage property for Landlords who complete their own maintenance. In this event, we are sometimes restricted in the support service we can provide.

PROPERTIES IN GREATER MANCHESTER & CHESHIRE: For tenants living in Greater Manchester or Cheshire, please call: 07949 922 345 (or 0161 808 0010).

PROPERTIES IN MANCHESTER CITY CENTRE: For tenants living in Manchester City Centre, please call: 07930 257 253 (or 0161 833 3820).

BUILDING MANAGEMENT: For Leaseholders or Residents living in an apartment block managed by O’Connor Bowden, please refer to your Online Portal, Building Signage, Concierge Reception (where applicable) or call: 0161 833 3820.

USEFUL NUMBERS:

Gas Leak: 0800 111 999

Emergency Services: 999

Police non-emergency: 101