Why Investors Choose O'Connor Bowden

O’Connor Bowden successfully manage hundreds of furnished City Centre apartments ranging from studios to luxury penthouse apartments in some of the most sought Developments in Manchester.

Our Offices are located in the heart of the Northern Quarter and our Departments provide investors a variety of property services including property management, lettings, sales, investment advice, acquisitions and disposals and free market appraisals.

We Offer:

• Director-lead Team with over 30 years’ experience in Manchester City Centre

• Valuations and market appraisals: No underletting or valuing with O’Connor Bowden

• Competitive letting and management fees

• Marketing intelligence: helping you to understand the lettings/sales markets in Manchester City Centre

• High profile internet marketing

• Professional Tenants and corporate lets

• Third party, professional tenant referencing

• Compliant tenancy and inventory documents

• Deposit registration and management – we register exclusively with the Deposit Protection Service (DPS)

• Let Only or comprehensive property management service

• Scheduling of responsive and planning maintenance works

• Proven rent arrears and void control systems

• Landlord Insurance including Rental Guarantee and Tenancy Legal Protection options

• Furniture designed specifically for the rental market

• Energy Performance Certificate Management (EPC)

• Electrical and Gas Safety Inspection Management

Click Here to download our Terms of Business

Click Here to download our Landlord Guide

Click Here for a no-obligation sales/rental valuation

Managing your Investment

Our City Centre Portfolio
O’Connor Bowden successfully manages in excess of 1,000 furnished apartments throughout Manchester city centre. The properties we manage are studios to penthouse apartments let to professional and corporate tenants. Most importantly and to meet with the demands of the unique city centre market, we have a dedicated team specialising in providing a range of property management services to suit our client’s needs. Each member of our team is based at one of our three city centre offices and is given the responsible to manage their own portfolio.

Professional Property Management
O’Connor Bowden successfully manages in excess of 1,000 furnished apartments throughout Manchester city centre. We specialise in the city centre market and provide a range of property management services to suit our client’s needs. Our property management team is structured with ‘Portfolio Managers’ so you have a personal business relationship with the individual managing your property.

By using the very best property management software and operating to exacting quality control procedures, the efficiency of our property management and maintenance services is of the highest standard.

So often we meet Landlords who have their properties let out below value, have tenants with rent arrears, tenancy problems and rogue tenants due to poor quality referencing and, unfortunately, tenancies and properties with far worse issues! Our exacting services have been designed to avoid such issues” …  Alison O’Connor, Managing Director

Professional Tenant Referencing
Only quality tenants are accepted for our properties. All tenants are professionally referenced by a specialist, independent third-party tenancy referencing company. Company Lets are subjected to a company search and references through an individually agreed referencing process. For additional financial protection, often UK guarantors are requested.

Compliant Tenancy Agreements
On behalf of our clients, for each tenancy, O’Connor Bowden prepares and correctly executes an assured short-hold tenancy agreement and all associated documents and contracts relating to a tenancy agreement, compliant with the Housing Act 2004.

Property Inventories
A Statement of Condition and Inventory is prepared by O’Connor Bowden for each tenancy in both written and photographic format. The property inventories are signed by the tenant(s) as a record of the properties condition and contents at the start of a tenancy. Exacting detail of a property inventory reduced the risks of repairs dispute at the end of the tenancy period.

Deposit Registration & Management
In accordance with the terms and conditions of the Housing Act 2004, on behalf our landlords, O Connor Bowden registers all tenancy deposits within 10 days of receipt with the Deposit Protection Service (DPS). The deposit is held by the Deposit Protection Service and only released by them when a satisfactory agreement or arbitration is concluded.

Tenant Management
For managed properties, O’Connor Bowden will manage the tenant ‘moving in’ process and provide a home demonstration to explain the services and equipment provided and how they work. We arrange for the transfer of utility accounts to your tenants. Each month we manage the payment and reconciliation of rent, co-ordinate and manage repairs, periodically visit and inspect the property, enforce any tenancy breaches and resolve any contraventions such as neighbourhood nuisance issues and disputes. At the end of the tenancy we arrange and conduct property inspections, manage deposit returns and reclaims and, where applicable, manage any deposit or financial claim disputes that may arise following a tenancy end.

24-hour Emergency Response
To help protect your asset and to provide a quality support service to your tenants, we provide a 24-hour emergency response to all managed property in the event of a serious failure such as water leaks, loss of heating and power.

Scheduling Responsive and Planned Maintenance
Our objective is to provide a proactive repairs and maintenance service, preparing our clients in advance for planned maintenance works and costs. When faults in expectantly occur, our clients are kept fully informed of any repair liability. Landlords are always given the opportunity to approve or reject work requests, quotations and estimates. We frequently inspect works undertaken and keep landlords full updated on the properties condition. Landlords with an appropriate a team of local repair contractors can choose to manage their own property repair and maintenance works.

Furniture & Furnishing Replacements
From time to time, furnishing and household equipment will require replacement. O’Connor Bowden has been a city centre furnishings specialist for over a decade. We can supply individual items for renewal and replacement to arranging full apartment installations or refits. 

Rental Accounting
All rent we receive is accounted to you each month by means of financial rental statements. Funds are transferred directly to your chosen bank account and deductions for operating costs can be managed for you at source.

Property Inspections & Visits
We continually look after your property. Following the commencement of a tenancy, we will regularly visit your property to ensure the tenancy obligations are being fulfilled and the condition of the property remains satisfactory. Reports of our visits are shared with you and any enforcement issues will be managed efficiently. Before a tenancy ends, we will conduct a pre-termination inspection visit of the property and report our findings to both you and your tenant. A further inspection is undertaken during a tenancy check-out appointment.

Building Management Assistance
The majority of city centre homes are apartments located in large developments and buildings with communal areas. Most apartment developments have communal areas managed by Building Management companies or agents. Equally our clients are often remote property investors who are unable to be in regular contact with a Building Management company or agent. As part of our support service, O’Connor Bowden can act on your behalf for many communal management issues including: insurance claims, assessment and monitoring of services and tenancy management issues during major repair projects.

Managed Service or Let Only
It is estimated 40% of UK residential Landlords self-manage their properties. Amateur landlords may be at risk of not complying with latest legislation, unable to attract and source quality tenants, unable to offer the property management support services often demanded by tenants and have time and skill difficulties when dealing with enforcement matters. The most common reason given by Landlords for not instructing a property management agent to is concern over cost efficiency. This can often be a misguided fallacy.

If your property is correctly marketed to attract the best possible tenant and is professionally managed with a strategy to keep void periods and repairs to a minimum, your property management service will pay for itself. Whilst we pride ourselves on providing a comprehensive and value for money property management service, we do recognise some landlords may prefer only a let only service. We are happy to consider a letting service that may be tailored to suit your needs.

To discuss your property management requirements, please contact Alison O’Connor on 0161 833 3880 or 07702 649623 or CLICK HERE to contact Alison O’Connor by email.

Click Here to download our Terms of Business

Click Here to download our Landlord Guide

 

Is your property compliant with current legislation?

Are You Breaking the Law?
Managing a property is fraught with legislation Landlords must comply with. Below we list some of the compliance-related services O’Connor Bowden provide to our clients. 

Energy Performance Certificate (EPC)
We can arrange Energy Performance Certificates to be provided by registered EPC surveyors.
An Energy Performance Certificates is often referred to as an EPC. An EPC is required when a property is built, marketed for sale or to let. The EPC contains information about a property’s energy use and typical energy costs and recommendations about how to reduce energy use and save money at a property. An EPC gives a property an energy efficiency rating from A (most efficient) to G (least efficient) and it is valid for 10 years. All EPC’s are issued by approved energy efficiency surveyors and inspectors. An EPC must be available for potential buyers and tenants to read before a property can be advertised or marketed for sale or to let.

Electrical Safety
We can arrange for electrical safety inspections to be completed by qualified electricians.
Can you answer the following question?
“What steps did you take to ensure the electrical wiring in your investment property was safe for your tenant?”
A Landlord must make sure the electrical system at a property is safe (e.g.; sockets and light fittings). All appliances supplied at a property by a Landlord must also be safe (e.g.; cookers, kettles etc).

Gas Safety
We manage Landlord Gas Safety Inspections on behalf of our clients.
It is mandatory for all Gas Appliances in a rented property to be services and checked annually.
• All gas equipment supplied must be is safely installed and maintained by a Gas Safe registered engineer
• A registered Gas Safe engineer must carry out a gas safety on each appliance and flue annually
• A tenant must be provided with a copy of the gas safety check record before they move in or within 28 days of an inspection.

Deposit Registration & Management
We register and protect tenancy deposits for our Landlords.
Private landlords and letting agents taking deposits for assured short-hold tenancies (ASTs) in England and Wales are required to safeguard them with a government-authorised tenancy deposit protection scheme.
O’Connor Bowden registers all tenancy deposits within 10 days of receipt with the Deposit Protection Service (DPS) custodial scheme. The deposit is held by the DPS and only released by the DPS when a satisfactory agreement or arbitration is concluded.

Selective Licences
O’Connor Bowden can help with your Selective License application and be a responsible party to your license, subject to agreed terms.  Selective Licensing applies when a local authority designates an area where all rented accommodation must be licensed with the local authority under a ‘Selective Licensing scheme’. The designation of Selective Licensing is made by individual local authorities, which may include the whole of or part of their district. An area may be designated for selective licensing if the area is an area of low housing demand or if the area is experiencing a significant and persistent problem caused by anti-social behaviour.
A Selective License will only be granted to a ‘fit and proper person’.

To discuss your property management requirements, please contact Alison O’Connor on 0161 833 3880 or 07702 649623 or CLICK HERE to contact Alison O’Connor by email.

Click here to download our Terms of Business

Click here to download our Landlord Guide

 

Landlord Insurance

Do you have Landlord’s insurance?
The Majority of Landlords are exposed to uninsured risks because they do not have adequate insurance. Many Landlords with flats and apartments rely on the ‘Building Insurance’ set up by building management companies to cover all eventualities.

Landlord insurance may cover you for:
• Loss of rent
• Public and property liability cover – usually £2m plus
• The building structures
• Your fixtures and fittings
• Landlord contents including furniture and loose fittings
• The cost to re-house your tenant in the event of flood or fire
• Glass & locks replacement

Insurance acceptance, cover and value will be subject to policy terms and conditions.

What can go wrong?
Fortunately, Landlords have trouble free tenancies for many years and without the need to make an insurance claim. However, if you are not insured and something goes wrong, here are some true events witnessed by O’Connor Bowden:

Accidental Fire – £35,000 Damage
A tenant took possession of a new apartment. After 20 minutes of moving boxes from his car into his home, he decided to go out for lunch. On his return the apartment was ‘gutted’. A cardboard box had been left on the cooker, which was ‘switched on’. The total damage was in excess of £35,000. The landlord was insured under a block building insurance policy, which paid for the damage to the building and his fixtures. The policy did not provide cover for furniture, carpets, window coverings and appliances.

Burst Water Pipe
An apartment had a burst water pipe. The water caused severe damage to three independent apartments below. The Landlord relied solely on a block building insurance policy set up by the management company. In this particular event, the insurance policy did not cover pipes from the Landlords side of the water meter. The uninsured cost was in excess of £13,000, payable from the Landlords own funds.

These, unfortunately, are real events, witnessed by O’Connor Bowden.

 

To discuss further about landlord insurance, please contact Leighton McMylor, Operations Director on 0161 833 3820 or 07931 313 807 or CLICK HERE to contact Leighton McMylor by email.

 

Click here to down our Terms of Business

Click here to down our Landlord Guide

Landlord Income Protection

Proven Track Record
O’Connor Bowden has a proven record for ensuring you receive your rent in a timely manner.  We seek only the best possible quality tenant’s, with the financial means to support the rent and household living expenses. Our third-party professional tenant referencing process eliminates rogue tenant applications and our robust rent collection system, coupled with a ‘zero tolerance’ on rent arrears, helps us to pay your rent on time and you to manage your cash flow effectively.

  
Void Control
Void control is key performance part of any rental property. When a current tenancy is nearing its end, your property is marketed at least six weeks before the tenancy end date. This maximises interest from new tenants and where possible allows us to arrange for a ‘back-to-back’ re-let.

Rental Guarantee
By means of additional support, through our professional referencing companies, we have the facilities to include or offer rent guarantee insurance, including tenancy legal protection cover, subject to contract terms and conditions.

To discuss your property management requirements, please contact Alison O’Connor on 0161 833 3880 or 07702 649623 or CLICK HERE to contact Alison O’Connor by email.

Click here to download our Terms of Business

Click here to down our Landlord Guide