Our City Centre Portfolio
O’Connor Bowden successfully manages in excess of 1,000 furnished apartments throughout Manchester city centre. The properties we manage are studios to penthouse apartments let to professional and corporate tenants. Most importantly and to meet with the demands of the unique city centre market, we have a dedicated team specialising in providing a range of property management services to suit our client’s needs. Each member of our team is based at one of our three city-centre offices and is given the responsibility to manage their own portfolio.
Professional Property Management
O’Connor Bowden successfully manages in excess of 1,000 furnished apartments throughout Manchester city centre. We specialise in the city centre market and provide a range of property management services to suit our client’s needs. Our property management team is structured with ‘Portfolio Managers’ so you have a personal business relationship with the individual managing your property.
By using the very best property management software and operating to exacting quality control procedures, the efficiency of our property management and maintenance services is of the highest standard.
“So often we meet Landlords who have their properties let out below value, have tenants with rent arrears, tenancy problems and rogue tenants due to poor quality referencing and, unfortunately, tenancies and properties with far worse issues! Our exacting services have been designed to avoid such issues” … Alison O’Connor, Managing Director
Professional Tenant Referencing
Only quality tenants are accepted for our properties. All tenants are professionally referenced by a specialist, independent third-party tenancy referencing company. Company Lets are subjected to a company search and references through an individually agreed referencing process. For additional financial protection, often UK guarantors are requested.
Compliant Tenancy Agreements
On behalf of our clients, for each tenancy, O’Connor Bowden prepares and correctly executes an assured short-hold tenancy agreement and all associated documents and contracts relating to a tenancy agreement, compliant with the Housing Act 2004.
A Statement of Condition and Inventory is prepared by O’Connor Bowden for each tenancy in both written and photographic format. The property inventories are signed by the tenant(s) as a record of the properties condition and contents at the start of a tenancy. Exacting detail of a property inventory reduced the risks of repairs dispute at the end of the tenancy period.
Deposit Registration & Management
In accordance with the terms and conditions of the Housing Act 2004, on behalf our landlords, O Connor Bowden registers all tenancy deposits within 10 days of receipt with the Deposit Protection Service (DPS). The deposit is held by the Deposit Protection Service and only released by them when a satisfactory agreement or arbitration is concluded.
For managed properties, O’Connor Bowden will manage the tenant ‘moving in’ process and provide a home demonstration to explain the services and equipment provided and how they work. We arrange for the transfer of utility accounts to your tenants. Each month we manage the payment and reconciliation of rent, co-ordinate and manage repairs, periodically visit and inspect the property, enforce any tenancy breaches and resolve any contraventions such as neighbourhood nuisance issues and disputes. At the end of the tenancy we arrange and conduct property inspections, manage deposit returns and reclaims and, where applicable, manage any deposit or financial claim disputes that may arise following a tenancy ends.
24-hour Emergency Response
To help protect your asset and to provide a quality support service to your tenants, we provide a 24-hour emergency response to all managed property in the event of a serious failure such as water leaks, loss of heating and power.
Scheduling Responsive and Planned Maintenance
Our objective is to provide proactive repairs and maintenance service, preparing our clients in advance for planned maintenance works and costs. When faults in expectantly occur, our clients are kept fully informed of any repair liability. Landlords are always given the opportunity to approve or reject work requests, quotations and estimates. We frequently inspect works undertaken and keep landlords full updated on the properties condition. Landlords with an appropriate team of local repair contractors can choose to manage their own property repair and maintenance works.
Furniture & Furnishing Replacements
From time to time, furnishing and household equipment will require replacement. O’Connor Bowden has been a city centre furnishings specialist for over a decade. We can supply individual items for renewal and replacement to arranging full apartment installations or refits.
All rent we receive is accounted to you each month by means of financial rental statements. Funds are transferred directly to your chosen bank account and deductions for operating costs can be managed for you at source.
Property Inspections & Visits
We continually look after your property. Following the commencement of a tenancy, we will regularly visit your property to ensure the tenancy obligations are being fulfilled and the condition of the property remains satisfactory. Reports of our visits are shared with you and any enforcement issues will be managed efficiently. Before a tenancy ends, we will conduct a pre-termination inspection visit of the property and report our findings to both you and your tenant. A further inspection is undertaken during a tenancy check-out appointment.
Building Management Assistance
The majority of city centre homes are apartments located in large developments and buildings with communal areas. Most apartment developments have communal areas managed by Building Management companies or agents. Equally, our clients are often remote property investors who are unable to be in regular contact with a Building Management company or agent. As part of our support service, O’Connor Bowden can act on your behalf for many communal management issues including insurance claims, assessment and monitoring of services and tenancy management issues during major repair projects.
Managed Service or Let Only
It is estimated 40% of UK residential Landlords self-manage their properties. Amateur landlords may be at risk of not complying with the latest legislation, unable to attract and source quality tenants, unable to offer the property management support services often demanded by tenants and have time and skill difficulties when dealing with enforcement matters. The most common reason given by Landlords for not instructing a property management agent is concern over cost-efficiency. This can often be a misguided fallacy.
If your property is correctly marketed to attract the best possible tenant and is professionally managed with a strategy to keep void periods and repairs to a minimum, your property management service will pay for itself. Whilst we pride ourselves on providing a comprehensive and value for money property management service, we do recognise some landlords may prefer only a let only service. We are happy to consider a letting service that may be tailored to suit your needs.
To discuss your property management requirements, please contact Alison O’Connor on 0161 833 3880 or 07702 649623 orCLICK HERE to contact Alison O’Connor by email.
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